Effective Date: 18/05/2025
Owner: THE BLNC (“we,” “us,” “our”)
Website: www.theblnc.co
These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing, purchasing, or using any services or content provided by us, whether or not you create an account, you (“Client”, “User”, “You”) agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.
1. Scope of Services
Through www.theblnc.co, we offer wellness, fitness, coaching, and lifestyle-related services and digital products. This may include but is not limited to personal training, online consultations, nutritional advice, coaching sessions, self-guided programs, live or recorded classes, e-books, downloads, subscriptions, events, memberships, and donation opportunities. We reserve the right to modify, expand, or limit our offerings at any time without notice.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to access or use our services. By using our services, you confirm that you meet this requirement and that you are legally capable of entering into a binding agreement.
3. User Access and Account
You may use certain services without creating an account. However, access to some features may require registration and the creation of an account with accurate and complete personal information. If you register, you are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or security breach. We reserve the right to suspend or terminate access to the services if you violate these Terms or engage in improper conduct.
4. User Obligations
By using our services, you agree to: Provide truthful and current information as required. Comply with all applicable laws and not use our services for any unlawful or prohibited purpose. Take full responsibility for your actions, health, and results. Consult with a medical professional before starting any physical or dietary regimen. Avoid any misuse, reproduction, or distribution of our content or intellectual property without express permission.
5. Payments and Billing
All purchases must be paid in full before services or products are delivered unless otherwise agreed. Pricing and billing terms are communicated during checkout or upon booking and may be subject to change. Payment methods are securely processed through third-party providers. You agree to their separate terms and conditions. We may refuse or delay access to services until payment is confirmed.
6. Cancellations and Refunds
Digital products (including downloadable content and e-books) are non-refundable once delivered. Coaching programs, consultations, and subscriptions may be canceled with appropriate notice, subject to specific cancellation policies outlined at the time of purchase. Missed sessions without prior notice may be forfeited. Refunds, if applicable, are processed at our discretion and within a reasonable time.
7. Intellectual Property
All content on www.theblnc.co, including training materials, coaching frameworks, videos, designs, graphics, documents, and brand assets, are protected by copyright, trademark, and intellectual property laws. Unless expressly permitted, you may not copy, reproduce, modify, sell, or distribute any part of the website or our materials.
8. Third-Party Services
We may integrate or link to third-party tools and platforms such as payment gateways, scheduling software, or communication apps. We are not responsible for the performance, availability, or terms of such third-party services.
9. Disclaimers
Our services are provided for informational and educational purposes. Results are not guaranteed and will vary based on individual commitment, health status, and lifestyle. All participation is voluntary and at your own risk. We do not provide medical diagnosis or treatment. Always consult a licensed medical professional before making changes to your exercise, diet, or wellness routine.
10. Limitation of Liability
To the extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services or inability to access them. Our total liability shall not exceed the amount you paid for the relevant service or product.
11. Force Majeure
We are not liable for failure or delay in performance due to causes beyond our control, including but not limited to natural disasters, pandemic, governmental actions, labor disputes, internet interruptions, or system failures.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the Grand Duchy of Luxembourg. You agree that any dispute shall be resolved in the courts located in Luxembourg City.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.
14. Entire Agreement
These Terms constitute the entire agreement between you and Elena Gerbaudo regarding your use of our services and supersede any prior agreements or understandings.
15. Modifications
We may update or revise these Terms at any time. The most recent version will always be posted on www.theblnc.co. Your continued use of the services constitutes acceptance of any changes.
16. Contact
For inquiries or concerns, please contact:
Email: info@theblnc.co